Technical Support
Fast assistance for setting up approval flows and integrating with your existing ERP.
Write to usWe are here to answer questions about digitizing procurement flows and internal approval.
Address: Splaiul Albert Einstein no. 3/9, bl. B, sc. A, et. 96, ap. 14
Phone: 0709647234
Email: info@onlineapprovalshop.com
Schedule: Monday–Friday, 09:00–18:00
Fast assistance for setting up approval flows and integrating with your existing ERP.
Write to usWe analyze your processes and propose customized solutions for optimizing operational budgets.
Learn moreGuidance on document compliance and electronic signature for B2B contracts.
Request guideOur team responds within a maximum of 4 working hours. Check the frequently asked questions or contact us directly.
Direct line for emergencies related to approval flows. Available Monday to Friday, between 09:00 and 18:00.
0709647234For detailed requests, tax documentation, or custom configuration. We respond within 2 working hours.
info@onlineapprovalshop.comFind answers to the most common questions about ERP integration, electronic signature, and budget reporting.
FAQSpecifications that eliminate ambiguous interpretations and ensure a common understanding of the terms used on the platform.
Direct approval refers to purchases below the company's established tender threshold, which do not require a competitive bidding process. Each request is automatically routed to designated managers, and the decision is recorded in the transaction history.
Documentary compliance means that all invoices, contracts, and annexes meet the applicable fiscal and legislative requirements. The platform automatically checks the format, electronic signature, and validity periods.
Transparent monitoring means that every stage in the procurement chain – from request to payment – is visible to the involved parties, with timestamps and associated responsible persons. There are no hidden steps or unjustified delays.
The value threshold is the maximum amount for which a purchase can be approved without requiring approval from a higher level. It is configured per department and can be periodically adjusted based on operational budgets.
Synchronization with the existing ERP ensures that data from the platform (orders, invoices, approvals) is automatically updated in the accounting system, eliminating manual entry errors and duplicate records.