Contact the OnlineApprovalShop Team

We are here to answer questions about digitizing procurement flows and internal approval.

Address: Splaiul Albert Einstein no. 3/9, bl. B, sc. A, et. 96, ap. 14

Phone: 0709647234

Email: info@onlineapprovalshop.com

Schedule: Monday–Friday, 09:00–18:00

Technical Support

Fast assistance for setting up approval flows and integrating with your existing ERP.

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Procurement Consulting

We analyze your processes and propose customized solutions for optimizing operational budgets.

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Tax Documentation

Guidance on document compliance and electronic signature for B2B contracts.

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Assistance and Support

Our team responds within a maximum of 4 working hours. Check the frequently asked questions or contact us directly.

📞 Phone

Direct line for emergencies related to approval flows. Available Monday to Friday, between 09:00 and 18:00.

0709647234

✉️ Email

For detailed requests, tax documentation, or custom configuration. We respond within 2 working hours.

info@onlineapprovalshop.com

📖 Frequently Asked Questions

Find answers to the most common questions about ERP integration, electronic signature, and budget reporting.

FAQ

Request a personalized quote for your procurement flow

1. Select the solution2. Fill in the details3. Receive the quote

Clarifications and Definitions

Specifications that eliminate ambiguous interpretations and ensure a common understanding of the terms used on the platform.

01

What does "direct approval" mean?

Direct approval refers to purchases below the company's established tender threshold, which do not require a competitive bidding process. Each request is automatically routed to designated managers, and the decision is recorded in the transaction history.

02

How is "documentary compliance" defined?

Documentary compliance means that all invoices, contracts, and annexes meet the applicable fiscal and legislative requirements. The platform automatically checks the format, electronic signature, and validity periods.

03

What does "transparent monitoring" represent?

Transparent monitoring means that every stage in the procurement chain – from request to payment – is visible to the involved parties, with timestamps and associated responsible persons. There are no hidden steps or unjustified delays.

04

How is the "value threshold" applied in the approval flow?

The value threshold is the maximum amount for which a purchase can be approved without requiring approval from a higher level. It is configured per department and can be periodically adjusted based on operational budgets.

05

What does "synchronization with the existing ERP" mean?

Synchronization with the existing ERP ensures that data from the platform (orders, invoices, approvals) is automatically updated in the accounting system, eliminating manual entry errors and duplicate records.

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